STEVE BATY's guest appearances

STEVE BATY

Australian Design Radio

UX Australia

Web Directions Podcast

Evangelical Free Church of Embarrass

The Iowa Idea Podcast

The Telling of Story

Donna Spencer

Joe Macleod

Stephen Cox

Ruth Ellison

Andy Budd

Oliver Weidlich

Chris Harrison

Matt Jackson

Jessica Hische

Jonathan Stark

Justin Ahrens

Laura Klein

Derek Featherstone

Dan Brown

Jeremy Keith

OwlTail

Design research is generally discussed in the context of gaining a better, deeper understanding of the needs, behaviours and motivations of individuals and groups. Typically, these people are viewed as being outside of, or separate from the organisation responsible, or interested in, responding to those needs. In his 2010 book on Innovation, Disrupt, Luke Williams speaks of the power of understanding tensions experienced by individuals as a means of sparking innovative ideas.Organisational Tensions provide similar insight and serve a similar role when engaging in strategic design activities. Like individuals, organisations undergo tension as a result of internal and external forces; the misalignment between systems and needs; and the changing expectations of customers and staff in relation to the work of the organisation. This presentation will look at the ways in which organisational tensions can be identified; look at some examples of tensions; and look at a case study from the State Library of Victoria.

Design research is generally discussed in the context of gaining a better, deeper understanding of the needs, behaviours and motivations of individuals and groups. Typically, these people are viewed as being outside of, or separate from the organisation responsible, or interested in, responding to those needs. In his 2010 book on Innovation, Disrupt, Luke Williams speaks of the power of understanding tensions experienced by individuals as a means of sparking innovative ideas. Organisational Tensions provide similar insight and serve a similar role when engaging in strategic design activities. Like individuals, organisations undergo tension as a result of internal and external forces; the misalignment between systems and needs; and the changing expectations of customers and staff in relation to the work of the organisation. This presentation will look at the ways in which organisational tensions can be identified; look at some examples of tensions; and look at a case study from the State Library of Victoria.

DR2023 Steve Baty - Organisational Tensions - important context to the customer journey

UX Australia Day 1The Contemporary Practice of Design - a look at the potential for design over the coming decade

UX Australia Day 1 The Contemporary Practice of Design - a look at the potential for design over the coming decade

UXA2021 Steve Baty

#storytellerjewels Welcome to the telling of story podcast. I’m your host, storyteller jewels. And along with my guests, it’s my endeavour to explore the art and science of storytelling, to attract, engage and retain a business audience and to unpack why it works for some and not for the many that try this week I have...

EP #0004 Steve Baty

Janna DeVylder

The Iowa Idea: Janna DeVylder &amp; Steve Baty “There’s no hero in solving complex challenges.” In this episode Iowa Idea Podcast, I’m joined by Janna DeVylder and Steve Baty of Meld Studios, an award-winning service design consultancy in Australia. Janna, who grew up in Council Bluffs, Iowa, and graduated from The University of Iowa, is a Founder, Director and Principal Designer at Meld. Steve, one of Meld’s co-founders, is a highly experienced and seasoned leader in the design space. Both Steve and Janna have served in leadership roles for the IxDA, the international Interaction Design Association. They share their journey in design leading to co-founding Meld Studios with Iain Barker. We dig into themes of equity and ethics in design and what led to the Meld founders creating an employee-owned trust, built on themes of longevity and equity for all “Meldsters.” I really appreciated their thoughtfulness and vulnerability in describing this latest phase of the business, as it’s still what Janna describes as a “living experiment.” We dig into themes of equity and curiosity, as well as the traditional, French sense of a salon – an event that entertains and educates. I appreciated Janna and Steve navigating the time zone differences between Sydney and Iowa City to make this session happen. We were able to talk about the international connection to RAGBRAI. I also appreciated Janna and Steve bearing with me as we explored idiomatic expressions and the differences in English for Australians and Americans as we explore the concept of “cutting the tall poppy.” Perhaps Steve was playing a straight bat when we talked about midwestern “salads.” I loved Steve and Janna’s personal approaches for getting unstuck in their work. It was an honor and absolute pleasure having Janna and Steve join me on the show, as I’ve been a fan of their work since I first met Steve in 2016. Thanks Janna and Steve for taking the time and sharing your perspectives. I hope you enjoy the episode. About Janna Janna is a Founder, Director and Principal Designer at Meld Studios, an award-winning Australian service design consultancy. Meld’s focus is on helping organizations to co-design better policies, services, systems, decision-making and ways of working with their customers and their people. In addition to managing Meld and leading design projects, Janna and her co-founders have guided Meld to become the first Australian-based organization that is employee-owned by trust, and are looking to find ways to support other small and medium-sized businesses to do the same. Janna has extensive experience in the non-profit space, serving as President of the international Interaction Design Association for three years during a period of massive change and growth. She sat on their non-profit Board of Directors for four years, growing membership from 7,000 to 70,000 and global local groups from 12 to 70. She currently serves as a Good Design Australia ambassador and has served as a judge of the international Good Design Awards. About Steve Steve Baty is a highly experienced and seasoned leader in the design space. He has over 25 years of varied hands-on experience as a business founder, designer, keynote speaker, awards judge, IxDA president, conference organiser and speaker, and UX Bookclub founder. He co-founded Meld Studios in 2009, the same year he co-founded and became conference director at UX Australia. Rising to be president of IxDA Global 2012 to 2014, he still managed to fit in dozens of conference presentations across Europe, Asia, Australia and the Americas, including a keynote slot at Interaction South America in Brazil in 2017. A key contributor to UX design excellence, Steve has loaned his expertise multiple times as an awards judge at the Interaction Awards, Good Design Awards, Superannuation Excellence Awards and the Women’s Agenda Leadership Awards. Steve has a passion for improving our society and the services we interact with on a daily basis, whether that be our financial services and payment systems; the train you take to work; or our tax system. He wants to ensure everything we use is designed with care and consideration for – and with – the people who use them every day. Links meldstudios.com.au twitter.com/docbaty twitter.com/jdevylder https://employeeownership.com.au/ Credits Episode produced by Spark Consulting Group (www.inspiredbyspark.com) in Iowa City, with support from Executive Podcast Solutions (https://www.executivepodcastsolutions.com/). The Iowa Idea Podcast theme music written and performed by Paisley Bible (https://paisleybible.bandcamp.com/).

The Iowa Idea: Janna DeVylder &amp; Steve Baty “There’s no hero in solving complex challenges.” In this episode Iowa Idea Podcast, I’m joined by Janna DeVylder and Steve Baty of Meld Studios, an award-winning service design consultancy in Australia. Janna, who grew up in Council Bluffs, Iowa, and graduated from The University of Iowa, is a Founder, Director and Principal Designer at Meld. Steve, one of Meld’s co-founders, is a highly experienced and seasoned leader in the design space. Both Steve and Janna have served in leadership roles for the IxDA, the international Interaction Design Association. They share their journey in design leading to co-founding Meld Studios with Iain Barker. We dig into themes of equity and ethics in design and what led to the Meld founders creating an employee-owned trust, built on themes of longevity and equity for all “Meldsters.” I really appreciated their thoughtfulness and vulnerability in describing this latest phase of the business, as it’s still what Janna describes as a “living experiment.” We dig into themes of equity and curiosity, as well as the traditional, French sense of a salon – an event that entertains and educates. I appreciated Janna and Steve navigating the time zone differences between Sydney and Iowa City to make this session happen. We were able to talk about the international connection to RAGBRAI. I also appreciated Janna and Steve bearing with me as we explored idiomatic expressions and the differences in English for Australians and Americans as we explore the concept of “cutting the tall poppy.” Perhaps Steve was playing a straight bat when we talked about midwestern “salads.” I loved Steve and Janna’s personal approaches for getting unstuck in their work. It was an honor and absolute pleasure having Janna and Steve join me on the show, as I’ve been a fan of their work since I first met Steve in 2016. Thanks Janna and Steve for taking the time and sharing your perspectives. I hope you enjoy the episode. <h2>About Janna</h2> Janna is a Founder, Director and Principal Designer at Meld Studios, an award-winning Australian service design consultancy. Meld’s focus is on helping organizations to co-design better policies, services, systems, decision-making and ways of working with their customers and their people. In addition to managing Meld and leading design projects, Janna and her co-founders have guided Meld to become the first Australian-based organization that is employee-owned by trust, and are looking to find ways to support other small and medium-sized businesses to do the same. Janna has extensive experience in the non-profit space, serving as President of the international Interaction Design Association for three years during a period of massive change and growth. She sat on their non-profit Board of Directors for four years, growing membership from 7,000 to 70,000 and global local groups from 12 to 70. She currently serves as a Good Design Australia ambassador and has served as a judge of the international Good Design Awards. <h2>About Steve</h2> Steve Baty is a highly experienced and seasoned leader in the design space. He has over 25 years of varied hands-on experience as a business founder, designer, keynote speaker, awards judge, IxDA president, conference organiser and speaker, and UX Bookclub founder. He co-founded Meld Studios in 2009, the same year he co-founded and became conference director at UX Australia. Rising to be president of IxDA Global 2012 to 2014, he still managed to fit in dozens of conference presentations across Europe, Asia, Australia and the Americas, including a keynote slot at Interaction South America in Brazil in 2017. A key contributor to UX design excellence, Steve has loaned his expertise multiple times as an awards judge at the Interaction Awards, Good Design Awards, Superannuation Excellence Awards and the Women’s Agenda Leadership Awards. Steve has a passion for improving our society and the services we interact with on a daily basis, whether that be our financial services and payment systems; the train you take to work; or our tax system. He wants to ensure everything we use is designed with care and consideration for – and with – the people who use them every day. Links <a href="http://meldstudios.com.au/" rel="nofollow" target="_blank">meldstudios.com.au</a> <a href="http://twitter.com/docbaty" rel="nofollow" target="_blank">twitter.com/docbaty</a> <a href="http://twitter.com/jdevylder" rel="nofollow" target="_blank">twitter.com/jdevylder</a> <a href="https://employeeownership.com.au/" rel="nofollow" target="_blank">https://employeeownership.com.au/</a> <h2>Credits</h2> Episode produced by Spark Consulting Group (<a href="http://www.inspiredbyspark.com" rel="nofollow" target="_blank">www.inspiredbyspark.com</a>) in Iowa City, with support from Executive Podcast Solutions (<a href="https://www.executivepodcastsolutions.com/" rel="nofollow" target="_blank">https://www.executivepodcastsolutions.com/</a>). The Iowa Idea Podcast theme music written and performed by Paisley Bible (<a href="https://paisleybible.bandcamp.com/" rel="nofollow" target="_blank">https://paisleybible.bandcamp.com/</a>).

102. Janna DeVylder & Steve Baty

While Pastor Marlin is at camp, Steve Baty guest speaks. Steve is one of our missionaries with InterVarsity in Makato, MN.

Guest Message from Steve Baty

This episode sees us sitting with Steve Baty, co-founder and principal of Meld Studios.Let’s just get this out of the way, Steve is a mad cyclist, so we begin there before he expertly links it back to service design, user experience and how to solve ‘dumb shit’ quickly. Steve has an uncanny ability to see the core of the problem and we talk through a range of case studies that explain Melds approach.The team at Meld is incredibly diverse, with a wide range of experience and skills, not normally seen in a studio. We discuss this and also look at the importance of community and Steve’s role in UX Book Club, the Good Design Council of Australia, IxDA and the UX Australia conferences. At some point Matt manages to steer the conversation towards education (surprise surprise) and Steve’s multiple academic qualifications.Special thanks to our friends Streamtime for their ongoing support. Check them out at streamtime.net. Get a free account. Try them out. It’’ll be time well spent.Thank you also to Adobe for lending us their Adobe LIVE sound room to record in. Go to adobeapaclive.com to see their library of video tutorials.Photo credit: Emma Nevison https://www.emmanevison.comLinks:Meld Studios: https://www.meldstudios.com.auMeld Studios Instagram: https://www.instagram.com/meldstudiosSteve Instagram: https://www.instagram.com/docbatySteve LinkedIn: https://www.linkedin.com/in/stevebatyUX Australia: http://www.uxaustralia.com.auUX Book Club SYD: https://www.uxbookclubsydney.com/homeGood Design Council of Australia: https://good-design.orgIxDA: https://ixda.orgStreamtime: https://streamtime.netAdobe LIVE: https://www.adobeapaclive.com--- Send in a voice message: https://podcasters.spotify.com/pod/show/australian-design-radio/message

This episode sees us sitting with Steve Baty, co-founder and principal of Meld Studios. Let’s just get this out of the way, Steve is a mad cyclist, so we begin there before he expertly links it back to service design, user experience and how to solve ‘dumb shit’ quickly. Steve has an uncanny ability to see the core of the problem and we talk through a range of case studies that explain Melds approach. The team at Meld is incredibly diverse, with a wide range of experience and skills, not normally seen in a studio. We discuss this and also look at the importance of community and Steve’s role in UX Book Club, the Good Design Council of Australia, IxDA and the UX Australia conferences. At some point Matt manages to steer the conversation towards education (surprise surprise) and Steve’s multiple academic qualifications. Special thanks to our friends Streamtime for their ongoing support. Check them out at <a href="http://streamtime.net" rel="nofollow" target="_blank">streamtime.net</a>. Get a free account. Try them out. It’’ll be time well spent. Thank you also to Adobe for lending us their Adobe LIVE sound room to record in. Go to <a href="http://adobeapaclive.com" rel="nofollow" target="_blank">adobeapaclive.com</a> to see their library of video tutorials. Photo credit: Emma Nevison <a href="https://www.emmanevison.com" rel="nofollow" target="_blank">https://www.emmanevison.com</a> Links: Meld Studios: <a href="https://www.meldstudios.com.au" rel="nofollow" target="_blank">https://www.meldstudios.com.au</a> Meld Studios Instagram: <a href="https://www.instagram.com/meldstudios" rel="nofollow" target="_blank">https://www.instagram.com/meldstudios</a> Steve Instagram: <a href="https://www.instagram.com/docbaty" rel="nofollow" target="_blank">https://www.instagram.com/docbaty</a> Steve LinkedIn: <a href="https://www.linkedin.com/in/stevebaty" rel="nofollow" target="_blank">https://www.linkedin.com/in/stevebaty</a> UX Australia: <a href="http://www.uxaustralia.com.au" rel="nofollow" target="_blank">http://www.uxaustralia.com.au</a> UX Book Club SYD: <a href="https://www.uxbookclubsydney.com/home" rel="nofollow" target="_blank">https://www.uxbookclubsydney.com/home</a> Good Design Council of Australia: <a href="https://good-design.org" rel="nofollow" target="_blank">https://good-design.org</a> IxDA: <a href="https://ixda.org" rel="nofollow" target="_blank">https://ixda.org</a> Streamtime: <a href="https://streamtime.net" rel="nofollow" target="_blank">https://streamtime.net</a> Adobe LIVE: <a href="https://www.adobeapaclive.com" rel="nofollow" target="_blank">https://www.adobeapaclive.com</a> --- Send in a voice message: <a href="https://podcasters.spotify.com/pod/show/australian-design-radio/message" rel="nofollow" target="_blank">https://podcasters.spotify.com/pod/show/australian-design-radio/message</a>

EP111 with Steve Baty

Listen to an interview with Steve Baty on what we can expect from UX Australia conference 2018.

UX AUSTRALIA 2018 INTERVIEW WITH STEVE BATY ON CONFERENCE

In our efforts to better understand the end users of the sites &amp; applications we design, we generate a great deal of data. That data is useless to us until it has been analyzing and interpreted. This presentation looks at some of the methods &amp; techniques we can use to make sense of user research data in a meaningful &amp; rigorous way.The presentation will look at some of the common types of quantitative data collected during user research, and the statistical analysis methods we can employ to make the most of our data-gathering efforts. The session covers practical examples such as task completion rates, time-to-completion, page view comparison, as well as some basic concepts in statistics.Founder &amp; Principal Consultant at Meld, Steve has over 13 years’ experience in the design and delivery of e-business services. Steve is a well-known practitioner in the area of experience strategy and architecture, writing articles for industry publications and presenting at local conferences. During his career Steve has completed over 300 Web projects &amp; thousands of smaller tasks.Steve has, over the past four years, led user experience teams to develop online strategies and experience architectures for clients across a broad spread of industries including: tourism, travel, transport, consumer electronics, manufacturing, government, and the arts. These include projects for the Department of Environment, Water, Heritage &amp; the Arts; an expert review for Maersk Line - the world’s largest container shipping company; oneworld Alliance - the world’s leading airline alliance; YHA Australia; and Fuji Xerox Australia.Steve holds post-graduate degrees in electronic commerce (M.Ec) and business administration (MBA) from the Macquarie Graduate School of Management; and a bachelor’s degree in Mathematics (Physical Mathematics &amp; Applied Statistics) from the University of Technology, Sydney.Licensed as Creative Commons Attribution-Share Alike 3.0 (http://creativecommons.org/licenses/by-sa/3.0/).

In our efforts to better understand the end users of the sites &amp; applications we design, we generate a great deal of data. That data is useless to us until it has been analyzing and interpreted. This presentation looks at some of the methods &amp; techniques we can use to make sense of user research data in a meaningful &amp; rigorous way. The presentation will look at some of the common types of quantitative data collected during user research, and the statistical analysis methods we can employ to make the most of our data-gathering efforts. The session covers practical examples such as task completion rates, time-to-completion, page view comparison, as well as some basic concepts in statistics. Founder &amp; Principal Consultant at Meld, Steve has over 13 years’ experience in the design and delivery of e-business services. Steve is a well-known practitioner in the area of experience strategy and architecture, writing articles for industry publications and presenting at local conferences. During his career Steve has completed over 300 Web projects &amp; thousands of smaller tasks. Steve has, over the past four years, led user experience teams to develop online strategies and experience architectures for clients across a broad spread of industries including: tourism, travel, transport, consumer electronics, manufacturing, government, and the arts. These include projects for the Department of Environment, Water, Heritage &amp; the Arts; an expert review for Maersk Line - the world’s largest container shipping company; oneworld Alliance - the world’s leading airline alliance; YHA Australia; and Fuji Xerox Australia. Steve holds post-graduate degrees in electronic commerce (<a href="http://M.Ec" rel="nofollow" target="_blank">M.Ec</a>) and business administration (MBA) from the Macquarie Graduate School of Management; and a bachelor’s degree in Mathematics (Physical Mathematics &amp; Applied Statistics) from the University of Technology, Sydney. Licensed as Creative Commons Attribution-Share Alike 3.0 (<a href="http://creativecommons.org/licenses/by-sa/3.0/" rel="nofollow" target="_blank">http://creativecommons.org/licenses/by-sa/3.0/</a>).