Matt Prowse

2 Podcast Episodes

Building your positivity muscle and the impact it can have on customer experience - Interview with Matt Prowse of IAG

Building your positivity muscle and the impact it can have on customer experience - Interview with Matt Prowse of IAG

Building your positivity muscle and the impact it can have on customer experience - Interview with Matt Prowse, Customer... Read more

24 Nov 2019

45mins

Positivity as a key to exceptional customer experience: interview with Matt Prowse – E47

Positivity as a key to exceptional customer experience: interview with Matt Prowse – E47

Matt Prowse, director of Customer Experience at IAG, Australia’s largest insurer, shares his experience leveraging posit... Read more

1 Aug 2019

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