Gerald Lackey's guest appearances

Gerald Lackey

SSONext

B2BiQ

High Octane

Edward Jones

Steven Remsen

Joe Jordan

Alexander Theilmann

Uzair Rashid

Clara Durodie

Robert Welborn

Syazana Lim

Hendrik Boehmer

Steve Kato-Spyrou

Jack Cheng

Edda Blumenstein

Maria Salvatore

Ayanna Howard

Alexander Hubel

OwlTail

Fresh off his first 100 days in the role, we sit down with Virginia Department of Motor Vehicles Commissioner Gerald Lackey. Stacked with a Ph.D. in social psychology and a career background in business transformation and operational efficiency, Gerald discusses his vision for the state agency, the challenges it faces, and how he's working to “unlock” hidden talent around the newly energized 2,000-employee statewide organization. We also chat about about electrification, the DMV mainframe, a new DMV website, the history of DMVs, and even digital license plates. Finally, Gerald touches briefly on topics pertinent to dealers — and of course, you’ll learn what kind of car he drives.  Follow Gerald on LinkedIn 

Fresh off his first 100 days in the role, we sit down with Virginia Department of Motor Vehicles Commissioner Gerald Lackey. Stacked with a Ph.D. in social psychology and a career background in business transformation and operational efficiency, Gerald discusses his vision for the state agency, the challenges it faces, and how he's working to “unlock” hidden talent around the newly energized 2,000-employee statewide organization. We also chat about about electrification, the DMV mainframe, a new DMV website, the history of DMVs, and even digital license plates. Finally, Gerald touches briefly on topics pertinent to dealers — and of course, you’ll learn what kind of car he drives. <ul> <li><a href="https://www.linkedin.com/in/geraldlackey/" rel="noopener nofollow" target="_blank">Follow Gerald on LinkedIn</a></li> </ul>

Virginia DMV Commissioner Gerald Lackey, Ph.D.

Gerald Lackey, VP of Business Optimization and Agility at GAF, discusses their 18-month journey into their current transformation. Gerald is no stranger to enterprise transformations, having participated in a few himself, but he outlines a few unique strategies GAF is taking. For example, GAF is especially focused on business outcomes for their customers. That means that instead of creating a solution and selling it to customers, they are learning about the needs of their customers and creating solutions that fit those needs. Gerald describes this new strategy as a combination between the traditional top-down method and a social movement that involves everybody. Tapping into the entire workflow through internal social media is one strategy GAF employs to create a culture of customer centricity, inclusivity, and change. Gerald dives deep on other unique transformation strategies that meet people—internally and externally—where they are, instead of attempting to force change. Corporate stumbling blocks are more often than not a cause of “people problems.” Gerald wraps up this discussion by explaining how GAF’s agile approach helps navigate those problems effectively.

Gerald Lackey, VP of Business Optimization and Agility at GAF, discusses their 18-month journey into their current transformation. Gerald is no stranger to enterprise transformations, having participated in a few himself, but he outlines a few unique strategies GAF is taking. For example, GAF is especially focused on business outcomes for their customers. That means that instead of creating a solution and selling it to customers, they are learning about the needs of their customers and creating solutions that fit those needs. Gerald describes this new strategy as a combination between the traditional top-down method and a social movement that involves everybody. Tapping into the entire workflow through internal social media is one strategy GAF employs to create a culture of customer centricity, inclusivity, and change. Gerald dives deep on other unique transformation strategies that meet people—internally and externally—where they are, instead of attempting to force change. Corporate stumbling blocks are more often than not a cause of “people problems.” Gerald wraps up this discussion by explaining how GAF’s agile approach helps navigate those problems effectively.

SSON: Gerald Lackey, GAF

Gerald Lackey, VP of Business Optimization and Agility at GAF, discusses their 18-month journey into their current transformation. Gerald is no stranger to enterprise transformations, having participated in a few himself, but he outlines a few unique strategies GAF is taking. For example, GAF is especially focused on business outcomes for their customers. That means that instead of creating a solution and selling it to customers, they are learning about the needs of their customers and creating solutions that fit those needs. Gerald describes this new strategy as a combination between the traditional top-down method and a social movement that involves everybody. Tapping into the entire workflow through internal social media is one strategy GAF employs to create a culture of customer centricity, inclusivity, and change. Gerald dives deep on other unique transformation strategies that meet people—internally and externally—where they are, instead of attempting to force change. Corporate stumbling blocks are more often than not a cause of “people problems.” Gerald wraps up this discussion by explaining how GAF’s agile approach helps navigate those problems effectively.

Ep. 152: Gerald Lackey, GAF