Logan Nathan's guest appearances

Logan Nathan

Trench Talk with Matt Reynolds

My Worst Investment Ever Podcast

The Story Behind The Story

Chris Smith

Colin Wright

Joe Hart

Katie Williams

Sarah Taylor

Tristan White

Matt Reynolds

Steve Richards

James Newbury

JOSH KELLY

Peter Lalor

Brigham Dickinson

Peter Daly

Renee Kiley

Jen Campbell

OwlTail

BIO: Logan Nathan is the founder and CEO at i4T Global. He’s a digital transformation specialist, a serial startup entrepreneur, a board director and advisor, and an angel investor.STORY: Logan offers time-tested advice on how to launch a successful software product.LEARNING: Focus on customer experience and satisfaction to win confidence. “The culture within you as a supplier is vital in building trust with your client.”Logan Nathan Guest profileLogan Nathan is the founder and CEO at i4T Global. He’s a digital transformation specialist, a serial startup entrepreneur, a board director and advisor, and an angel investor.We won’t discuss Logan’s worst investment story in today’s episode because he shared that in Ep374: Your Solutions Are with Your Advocates Talk to Them. Today we’ll discuss what’s been happening with his business over the last few years. He’ll also offer time-tested advice on how to launch a successful software product.Logan’s business—i4T Global—provides a Field Services Management platform for people or companies that manage property assets on behalf of their clients. The platform automates most of the work creating efficiency, compliance, and safety easier. In doing so, it brings more tenants.How to hire and work with the right developersIf you’re looking to hire a developer/s for your new software, Logan’s advice is to go to credible supplier platforms, such as LinkedIn. Here, you can independently verify client testimonials of various developers. This will help you ascertain whether they can do what they claim to do.Secondly, before you hire a developer, ensure you make them understand your business requirements, not just your technical needs. Agree on what happens if you don’t get what you want, how changes will be made, and the penalty for not delivering on the agreed deliverables.A frank conversation with the supplier about current and future business requirements is crucial. Agree on what should happen as your business grows and requirements change. Will the supplier grow with you? Do they have the agility to deliver what your business needs promptly?Focus on the customer experience and satisfactionLogan believes delivering top-notch customer experience is the key to running a successful software business. His advice is to have a process that allows you to fully understand the customer’s requirements and deliver them as requested. To achieve this, you need a communication channel that collects customer feedback regularly.To continuously offer services that fulfill your customers’ requirements, you need to understand the changes in your industry. Then reiterate to provide more benefits, even if your customer hasn’t requested them.How to win the confidence of your customersBuilding a relationship with your client will guarantee you a return customer. The best way to build a relationship is to win their confidence by delivering your value proposition. When a customer requests for a piece of change—which will happen often—document the request, understand the business requirement and then deliver it on time, every time. Doing this will show the client you’re reliable and want to stay with you long-term.Andrew’s takeawaysCreate a minimum viable product (your SaaS product), have a feedback mechanism from the customer, and then ensure all feedback is dealt with promptly so your customer can have a smooth experience with your product.When looking for suppliers, first try to independently verify their processes. When you find a supplier you’d like to work with, ensure they understand your business requirements and deliverables.Actionable adviceMake sure your supplier understands your business service level requirements.Ensure any business you’re dealing with has a culture of fully understanding business deliverables before developing the code.No.1 goal for the next 12 monthsLogan’s number one goal for the next 12 months is to focus on global growth. This means the organization needs to understand different cultures, how to deliver to different time zones, and stay efficient to minimize costs while providing clients with maximum value around the clock.Parting words “Your supplier is your heartbeat in terms of delivering your products to your clients. So keep them as an extension of your business, not as an outsider that’s there to just deliver a piece of work.”Logan Nathan [spp-transcript] Connect with Logan NathanLinkedInTwitterWebsiteAndrew’s booksHow to Start Building Your Wealth Investing in the Stock MarketMy Worst Investment Ever9 Valuation Mistakes and How to Avoid ThemTransform Your Business with Dr.Deming’s 14 PointsAndrew’s online programsValuation Master ClassThe Become a Better Investor CommunityHow to Start Building Your Wealth Investing in the Stock MarketFinance Made Ridiculously SimpleFVMR Investing: Quantamental Investing Across the WorldBecome a Great Presenter and Increase Your InfluenceTransform Your Business with Dr. Deming’s 14 PointsAchieve Your GoalsConnect with Andrew Stotz:astotz.comLinkedInFacebookInstagramTwitterYouTubeMy Worst Investment Ever Podcast

BIO: Logan Nathan is the founder and CEO at i4T Global. He’s a digital transformation specialist, a serial startup entrepreneur, a board director and advisor, and an angel investor.STORY: Logan offers time-tested advice on how to launch a successful software product.LEARNING: Focus on customer experience and satisfaction to win confidence. <blockquote>“The culture within you as a supplier is vital in building trust with your client.”</blockquote><blockquote>Logan Nathan</blockquote> <h2>Guest profile</h2><a href="https://www.linkedin.com/in/logannathan/" rel="noopener noreferrer nofollow" target="_blank">Logan Nathan</a> is the founder and CEO at <a href="https://i4tglobal.com/" rel="noopener noreferrer nofollow" target="_blank">i4T Global</a>. He’s a digital transformation specialist, a serial startup entrepreneur, a board director and advisor, and an angel investor.We won’t discuss Logan’s worst investment story in today’s episode because he shared that in <a href="https://myworstinvestmentever.com/ep374-logan-nathan-your-solutions-are-with-your-advocates-talk-to-them/" rel="noopener noreferrer nofollow" target="_blank">Ep374: Your Solutions Are with Your Advocates Talk to Them</a>. Today we’ll discuss what’s been happening with his business over the last few years. He’ll also offer time-tested advice on how to launch a successful software product.Logan’s business—<a href="https://i4tglobal.com/" rel="noopener noreferrer nofollow" target="_blank">i4T Global</a>—provides a Field Services Management platform for people or companies that manage property assets on behalf of their clients. The platform automates most of the work creating efficiency, compliance, and safety easier. In doing so, it brings more tenants.<h2>How to hire and work with the right developers</h2>If you’re looking to hire a developer/s for your new software, Logan’s advice is to go to credible supplier platforms, such as LinkedIn. Here, you can independently verify client testimonials of various developers. This will help you ascertain whether they can do what they claim to do.Secondly, before you hire a developer, ensure you make them understand your business requirements, not just your technical needs. Agree on what happens if you don’t get what you want, how changes will be made, and the penalty for not delivering on the agreed deliverables.A frank conversation with the supplier about current and future business requirements is crucial. Agree on what should happen as your business grows and requirements change. Will the supplier grow with you? Do they have the agility to deliver what your business needs promptly?<h2>Focus on the customer experience and satisfaction</h2>Logan believes delivering top-notch customer experience is the key to running a successful software business. His advice is to have a process that allows you to fully understand the customer’s requirements and deliver them as requested. To achieve this, you need a communication channel that collects customer feedback regularly.To continuously offer services that fulfill your customers’ requirements, you need to understand the changes in your industry. Then reiterate to provide more benefits, even if your customer hasn’t requested them.<h2>How to win the confidence of your customers</h2>Building a relationship with your client will guarantee you a return customer. The best way to build a relationship is to win their confidence by delivering your value proposition. When a customer requests for a piece of change—which will happen often—document the request, understand the business requirement and then deliver it on time, every time. Doing this will show the client you’re reliable and want to stay with you long-term.<h2>Andrew’s takeaways</h2><ul><li>Create a minimum viable product (your SaaS product), have a feedback mechanism from the customer, and then ensure all feedback is dealt with promptly so your customer can have a smooth experience with your product.</li><li>When looking for suppliers, first try to independently verify their processes. When you find a supplier you’d like to work with, ensure they understand your business requirements and deliverables.</li></ul><h2>Actionable advice</h2><ul><li>Make sure your supplier understands your business service level requirements.</li><li>Ensure any business you’re dealing with has a culture of fully understanding business deliverables before developing the code.</li></ul><h2>No.1 goal for the next 12 months</h2>Logan’s number one goal for the next 12 months is to focus on global growth. This means the organization needs to understand different cultures, how to deliver to different time zones, and stay efficient to minimize costs while providing clients with maximum value around the clock.<h2>Parting words</h2> <blockquote>“Your supplier is your heartbeat in terms of delivering your products to your clients. So keep them as an extension of your business, not as an outsider that’s there to just deliver a piece of work.”</blockquote><blockquote>Logan Nathan</blockquote> [spp-transcript] <h3>Connect with Logan Nathan</h3><ul><li><a href="https://www.linkedin.com/in/logannathan/" rel="noopener noreferrer nofollow" target="_blank">LinkedIn</a></li><li><a href="https://twitter.com/logannathan" rel="noopener noreferrer nofollow" target="_blank">Twitter</a></li><li><a href="https://i4tglobal.com/" rel="noopener noreferrer nofollow" target="_blank">Website</a></li></ul><h3>Andrew’s books</h3><ul><li><a href="https://amzn.to/3qrfHjX" rel="noopener noreferrer nofollow" target="_blank">How to Start Building Your Wealth Investing in the Stock Market</a></li><li><a href="https://amzn.to/2PDApAo" rel="noopener noreferrer nofollow" target="_blank">My Worst Investment Ever</a></li><li><a href="https://amzn.to/3v6ip1Y" rel="noopener noreferrer nofollow" target="_blank">9 Valuation Mistakes and How to Avoid Them</a></li><li><a href="https://amzn.to/3emBO8M" rel="noopener noreferrer nofollow" target="_blank">Transform Your Business with Dr.Deming’s 14 Points</a></li></ul><h3>Andrew’s online programs</h3><ul><li><a href="https://valuationmasterclass.com/" rel="noopener noreferrer nofollow" target="_blank">Valuation Master Class</a></li><li><a href="https://astotz.kartra.com/page/become-a-better-investor-community" rel="noopener noreferrer nofollow" target="_blank">The Become a Better Investor Community</a></li><li><a href="https://academy.astotz.com/courses/how-to-start-building-your-wealth-investing-in-the-stock-market" rel="noopener noreferrer nofollow" target="_blank">How to Start Building Your Wealth Investing in the Stock Market</a></li><li><a href="https://academy.astotz.com/courses/finance-made-ridiculously-simple" rel="noopener noreferrer nofollow" target="_blank">Finance Made Ridiculously Simple</a></li><li><a href="https://academy.astotz.com/courses/fvmr-investing-quantamental-investing-across-the-world" rel="noopener noreferrer nofollow" target="_blank">FVMR Investing: Quantamental Investing Across the World</a></li><li><a href="https://academy.astotz.com/courses/gp" rel="noopener noreferrer nofollow" target="_blank">Become a Great Presenter and Increase Your Influence</a></li><li><a href="https://academy.astotz.com/courses/transformyourbusiness" rel="noopener noreferrer nofollow" target="_blank">Transform Your Business with Dr. Deming’s 14 Points</a></li><li><a href="https://academy.astotz.com/courses/achieve-your-goals" rel="noopener noreferrer nofollow" target="_blank">Achieve Your Goals</a></li></ul><h3>Connect with Andrew Stotz:</h3><ul><li><a href="https://www.astotz.com/" rel="noopener noreferrer nofollow" target="_blank">astotz.com</a></li><li><a href="https://www.linkedin.com/in/andrewstotz/" rel="noopener noreferrer nofollow" target="_blank">LinkedIn</a></li><li><a href="https://www.facebook.com/andrewstotzpage" rel="noopener noreferrer nofollow" target="_blank">Facebook</a></li><li><a href="https://www.instagram.com/andstotz/" rel="noopener noreferrer nofollow" target="_blank">Instagram</a></li><li><a href="https://twitter.com/Andrew_Stotz" rel="noopener noreferrer nofollow" target="_blank">Twitter</a></li><li><a href="https://www.youtube.com/c/andrewstotzpage" rel="noopener noreferrer nofollow" target="_blank">YouTube</a></li><li><a href="https://itunes.apple.com/us/podcast/my-worst-investment-ever-podcast/id1416554991?mt=2" rel="noopener noreferrer nofollow" target="_blank">My Worst Investment Ever Podcast</a></li></ul>

Logan Nathan – Your Supplier Is an Extension of Your Business, Not an Outsider

Of course, there is a thing called “Overnight Success”; Only it took me 15 years to achieve it! I believe in the unprecedented power of sequence. Sequence to dream big. Sequence to work hard. Sequence to improve and grow. Why? Because it’s the tiny steps we take in the right direction, every single day, that make us who we are. Entrepreneurship, Technology, and Innovation are at the heart of what I do and what I love. I’m passionate about disrupting the status quo and challenging the traditional ways of solving problems when it comes to improving business processes and delivering exceptional customer experience. Breathing life into various Platform-as-a-service solutions from inception to completion, I’ve assisted innumerable progressive companies in the trades and property maintenance sector to nudge the boundaries of traditional wisdom, question their current business processes, and become leaders in their niche through digital transformation.                                                                                                            -Logan Nathan  Thanks, Logan for sharing your story ============================== Share with a friend if that benefited you! Join our Community: https://www.facebook.com/groups/growandscaleonlinecommunity  Follow us: Website: www.themindbug.com YouTube: www.youtube.com/channel/UCuLCNxnsCPnOKnVCU4odbDQ Instagram: www.instagram.com/matteoandrenata Facebook: www.facebook.com/matteoandrenata If you would like to reach us via email: hello@themindbug.com Be Relentless &amp; See you in the next episode!

Of course, there is a thing called “Overnight Success”; Only it took me 15 years to achieve it! I believe in the unprecedented power of sequence. Sequence to dream big. Sequence to work hard. Sequence to improve and grow. Why? Because it’s the tiny steps we take in the right direction, every single day, that make us who we are. Entrepreneurship, Technology, and Innovation are at the heart of what I do and what I love. I’m passionate about disrupting the status quo and challenging the traditional ways of solving problems when it comes to improving business processes and delivering exceptional customer experience. Breathing life into various Platform-as-a-service solutions from inception to completion, I’ve assisted innumerable progressive companies in the trades and property maintenance sector to nudge the boundaries of traditional wisdom, question their current business processes, and become leaders in their niche through digital transformation.                                                                                                            -Logan Nathan Thanks, Logan for sharing your story ============================== Share with a friend if that benefited you! Join our Community: <a href="https://www.facebook.com/groups/growandscaleonlinecommunity" rel="nofollow" target="_blank">https://www.facebook.com/groups/growandscaleonlinecommunity</a> Follow us: Website: <a href="http://www.themindbug.com" rel="nofollow" target="_blank">www.themindbug.com</a> YouTube: <a href="http://www.youtube.com/channel/UCuLCNxnsCPnOKnVCU4odbDQ" rel="nofollow" target="_blank">www.youtube.com/channel/UCuLCNxnsCPnOKnVCU4odbDQ</a> Instagram: <a href="http://www.instagram.com/matteoandrenata" rel="nofollow" target="_blank">www.instagram.com/matteoandrenata</a> Facebook: <a href="http://www.facebook.com/matteoandrenata" rel="nofollow" target="_blank">www.facebook.com/matteoandrenata</a> If you would like to reach us via email: hello@themindbug.com Be Relentless &amp; See you in the next episode!

#100 [The Story Behind The Story] Logan Nathan - Business Mentoring, Social Media Marketing, and Managing Lifestyle - Work & Home!

Logan Nathan (@logannathan) has developed and built an app for the building and maintenance industry called i4Tradies. He’s also an electronics engineer, Microsoft Brand Ambassador and former employee of BHP where he rolled out the first IBM PS2 machine (the most powerful computer at the time), before then, a little later, introducing the first Apple Macintosh computer to the BHP network. Logan has also worked for Cathay Pacific and Alliance in similar roles. He has spent a career pushing the boundaries of technology implementation, is an author and is now attempting to transform the trade industry, starting right here in Australia. We spent most of this episode discussing the app, what it does and how Logan is doing things differently. No one (at least as far as I have found) has cracked the trade space and developed a true marketplace app where the end customer, field workers, office staff and in some cases facility or property managers can all talk to each other inside the one platform. There are many lead generation companies who simply connect consumers with tradesman and there are also companies who handle the backend including employee scheduling and job management. No one (again, as far as I’m aware) has connected all 4 parties like Logan has been able to do. If you’d like to know more about i4Tradies, head to i4tradies.com.au where you can try the app for free. Note: we recorded this week’s podcast in an office next to a very busy road, so please excuse the traffic noise that fades in and out in some parts of the episode. To get every episode of Trench Talk on release please remember to hit the subscribe button in your chosen podcast player. Enjoy Trench Talk Episode #029 with Logan Nathan…   ---- Show notes and links for this episode can be found at xrm.com.au/podcast. Feel free to email me with any suggestions or feedback to podcast@xrm.com.au. You can find Matt Reynolds on Facebook, Instagram, Twitter and on LinkedIn.

Logan Nathan (<a href="https://twitter.com/logannathan" rel="nofollow" target="_blank">@logannathan</a>) has developed and built an app for the building and maintenance industry called i4Tradies. He’s also an electronics engineer, Microsoft Brand Ambassador and former employee of BHP where he rolled out the first IBM PS2 machine (the most powerful computer at the time), before then, a little later, introducing the first Apple Macintosh computer to the BHP network. Logan has also worked for Cathay Pacific and Alliance in similar roles. He has spent a career pushing the boundaries of technology implementation, is an author and is now attempting to transform the trade industry, starting right here in Australia. We spent most of this episode discussing the app, what it does and how Logan is doing things differently. No one (at least as far as I have found) has cracked the trade space and developed a true marketplace app where the end customer, field workers, office staff and in some cases facility or property managers can all talk to each other inside the one platform. There are many lead generation companies who simply connect consumers with tradesman and there are also companies who handle the backend including employee scheduling and job management. No one (again, as far as I’m aware) has connected all 4 parties like Logan has been able to do. If you’d like to know more about i4Tradies, head to <a href="http://i4tradies.com.au/" rel="nofollow" target="_blank">i4tradies.com.au</a> where you can try the app for free. Note: we recorded this week’s podcast in an office next to a very busy road, so please excuse the traffic noise that fades in and out in some parts of the episode. To get every episode of Trench Talk on release please remember to hit the subscribe button in your chosen podcast player. Enjoy <a href="http://xrm.com.au/logan/" rel="nofollow" target="_blank">Trench Talk Episode #029 with Logan Nathan</a>… ---- Show notes and links for this episode can be found at <a href="http://xrm.com.au/podcast/" rel="nofollow" target="_blank">xrm.com.au/podcast</a>. Feel free to email me with any suggestions or feedback to <a href="mailto:podcast@xrm.com.au">podcast@xrm.com.au</a>. You can find Matt Reynolds on <a href="https://www.facebook.com/MattReynoldsTrenchTalk/" rel="nofollow" target="_blank">Facebook</a>, <a href="https://www.instagram.com/mrmattreynolds/" rel="nofollow" target="_blank">Instagram</a>, <a href="http://twitter.com/mrmattreynolds" rel="nofollow" target="_blank">Twitter</a> and on <a href="https://www.linkedin.com/in/mrmattreynolds" rel="nofollow" target="_blank">LinkedIn</a>.

#029: Logan Nathan | i4Tradies