Kellie Romack's guest appearances

Kellie Romack

One on One Interviews

Winning Retail

Barbara Corcoran

Brian Scudamore

Wade Foster

Dan Miller

Anthony Smith

Pamela Wilson

Jeff Bezos

James Ross

Dennis Mortensen

Paul Greenberg

Kieran Flanagan

Des Traynor

Rod Drury

Jay Baer

Timo Rein

OwlTail

This episode features an interview with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S. Since joining the company in October of 2020, Kellie has been responsible for creating a frictionless associate and customer experience using innovative technology and streamlined ways of working.On today’s episode, Kellie gives us an inside look into Walmart’s associate-facing app, Me@Walmart, talks about the future of AR in stores, and shares why it’s better to be brave than perfect. --“We're servant leaders. We're working for those associates in the stores. We're working for those customers and making sure that we're solving the problems for them.” -Kellie Romack--Show Notes(1:36) Tony’s takeaways on the conversation(3:22) Kellie’s background in hospitality and retail(7:24) A day in the life(8:25) Diving into the Me@Walmart app: its origins, how it works, and UX(18:16) The joy of working cross-functionally with teams(21:23) The challenges of servant leadership(22:52) How AR and VR are transforming Walmart stores(26:37) Scaling digital transformation at a Fortune 1 company(28:32) Championing DE&amp;I at Walmart(32:11) Lightning round--SponsorThis podcast is presented by Dell Technologies and Intel. Together they help you realize digital transformation across retail by driving IT innovation to better engage with today’s connected consumer. Learn more at DellTechnologies.com/retail and Intel.com/retail.--LinksConnect with Kellie on LinkedInConnect with Tony on LinkedInConnect with Tony on TwitterTony Saldanha - Transformant

This episode features an interview with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S. Since joining the company in October of 2020, Kellie has been responsible for creating a frictionless associate and customer experience using innovative technology and streamlined ways of working.On today’s episode, Kellie gives us an inside look into Walmart’s associate-facing app, Me@Walmart, talks about the future of AR in stores, and shares why it’s better to be brave than perfect. --“We're servant leaders. We're working for those associates in the stores. We're working for those customers and making sure that we're solving the problems for them.” -Kellie Romack--Show Notes<ul><li>(1:36) Tony’s takeaways on the conversation</li><li>(3:22) Kellie’s background in hospitality and retail</li><li>(7:24) A day in the life</li><li>(8:25) Diving into the Me@Walmart app: its origins, how it works, and UX</li><li>(18:16) The joy of working cross-functionally with teams</li><li>(21:23) The challenges of servant leadership</li><li>(22:52) How AR and VR are transforming Walmart stores</li><li>(26:37) Scaling digital transformation at a Fortune 1 company</li><li>(28:32) Championing DE&amp;I at Walmart</li><li>(32:11) Lightning round</li></ul>--SponsorThis podcast is presented by Dell Technologies and Intel. Together they help you realize digital transformation across retail by driving IT innovation to better engage with today’s connected consumer. Learn more at <a href="http://delltechnologies.com/retail" rel="nofollow" target="_blank">DellTechnologies.com/retail</a> and <a href="http://intel.com/retail" rel="nofollow" target="_blank">Intel.com/retail</a>.--Links<a href="https://www.linkedin.com/in/kellieromack/" rel="nofollow" target="_blank">Connect with Kellie on LinkedIn</a><a href="https://www.linkedin.com/in/tony-saldanha-200591123/" rel="nofollow" target="_blank">Connect with Tony on LinkedIn</a><a href="https://twitter.com/tony_saldanha?lang=en" rel="nofollow" target="_blank">Connect with Tony on Twitter</a><a href="https://transformant.io/" rel="nofollow" target="_blank">Tony Saldanha - Transformant</a>

What’s Functional, Practical, and Scalable with Kellie Romack, Vice President of Associate and Customer Care Product Experience at Walmart U.S.

One of the most interesting conversations I had during the Oracle OpenWorld was with Kellie Romack, Vice President of Digital HR and Strategic Planning for Hilton.  Hilton was recently named the best place to work in the country, and during OpenWorld Kellie was part of a keynote session sharing why the company is gearing up to roll out Oracle’s new digital assistant technology to its workforce.  And I had the pleasure of grabbing a few minutes of her time to ask her a few additional questions.  And even though Hilton is a huge organization with locations all over the world, businesses of any size can learn from one of Kellie’s key themes – employees should have access to the same great tech as guests staying at their hotels do in order to create the best experiences they can for guests and themselves

Kellie Romack of Hilton: Giving Employees Same Tech We Give Customers is Key to Our Success