Derrick Ricca's guest appearances

Derrick Ricca

Voice of Influence

Science of CX

Colin Crowley

Michael Young

Jeff Goins

Jason Redman

John Lee Dumas

Amy Porterfield

Sujan Patel

Jeff Henderson

Greg McKeown

Tonya Dalton

Stacy Tuschl

Jen Riday

David Neagle

Alan Stein Jr

Johnathan Grzybowski

OwlTail

This week Steve and Angela talk with Derrick Ricca, a 25-year veteran of the hospitality industry, about providing transparent service to customers.

This week Steve and Angela talk with Derrick Ricca, a 25-year veteran of the hospitality industry, about providing transparent service to customers.

Transparent Service in the Hospitality Industry with Derrick Ricca

Derrick Ricca is a 25+ year veteran of the hospitality industry who has been the Senior Sales Manager for Greenleaf Hospitality Group for the past 17 years. His true passions are customer service, mentoring, coaching, and food. In this episode, Derrick discusses how he got into the hospitality field, why he believes you have to drop your ego to provide good customer service, what he feels makes the biggest difference in getting a group of people to implement and adapt to changes, how he gets a transient workforce to embrace the “environment” of the business, why he strives for a blend of work and life instead of balancing the two, and more! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at   www.voiceofinfluence.net   Read the transcript here:    https://www.voiceofinfluence.net/82 Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:   www.voiceofinfluence.net/deepimpact

Derrick Ricca is a 25+ year veteran of the hospitality industry who has been the Senior Sales Manager for Greenleaf Hospitality Group for the past 17 years. His true passions are customer service, mentoring, coaching, and food. In this episode, Derrick discusses how he got into the hospitality field, why he believes you have to drop your ego to provide good customer service, what he feels makes the biggest difference in getting a group of people to implement and adapt to changes, how he gets a transient workforce to embrace the “environment” of the business, why he strives for a blend of work and life instead of balancing the two, and more! Learn about how our Team Performance System and Personal Brand Strategy can Help You Serve Well and Sell More at  <a href="http://www.voiceofinfluence.net/" rel="noopener nofollow" target="_blank"> www.voiceofinfluence.net</a>   Read the transcript here:   <a href="https://www.voiceofinfluence.net/188" rel="noopener nofollow" target="_blank"> https://www.voiceofinfluence.net/82</a> Give and receive feedback that makes a difference! Register for our 20 minute Deep Impact Method video course here:  <a href="http://www.voiceofinfluence.net/deepimpact" rel="noopener nofollow" target="_blank"> www.voiceofinfluence.net/deepimpact</a>

82: How to Connect Your Life to Your Customer Service with Derrick Ricca