Wendy Liebmann's guest appearances

Wendy Liebmann

Marketing To Mums

Future Shop Podcast with WSL

The ECRM Podcast

The CPG Guys

It's a Customer's World with Andy Murray

Behind the Screens

Tom Furphy

Paco Underhill

Carolyn Brown

David Brier

Brian Littlefield

Michael Kahn

Joe Davis

Doug Bouton

Alex McCord

David Butler

Jeff Smith

Geena Davis

Dave Young

Andrew Young

Heather Marie

OwlTail

Special guest Wendy Liebmann, Founder and CEO of WSL Strategic Retail and host of the Future Shop Podcast, joins us this week to discuss how exhibitors can learn key lessons from the world of retail to enhance their appeal. Matthew and Simon break down the amazing box office results for Shang-Chi and the Legend of the Ten Rings. Topics and times: Box Office Recap - 0:35 Wendy Liebmann Interview - 9:56 Next Week - 30:29

Special guest Wendy Liebmann, Founder and CEO of WSL Strategic Retail and host of the Future Shop Podcast, joins us this week to discuss how exhibitors can learn key lessons from the world of retail to enhance their appeal. Matthew and Simon break down the amazing box office results for Shang-Chi and the Legend of the Ten Rings. Topics and times: Box Office Recap - 0:35 Wendy Liebmann Interview - 9:56 Next Week - 30:29

Shang-Chi, and what Exhibition can learn from Retail with Wendy Liebmann

As the conversation begins, Wendy talks about the current retail space, especially in light of the COVID-19 pandemic. The pandemic has seen a number of shifts in the retail space, though many of these shifts had started far before the onset of COVID-19. Wendy considers what is to come next, explores questions raised by the move to e-commerce, and considers both a decrease in browsing behavior and the need to change the in-store experience. Further, Wendy and Andy discuss technology changes COVID-19 has advanced, as well as issues surrounding sustainability and packaging.  Looking toward the future, Wendy pushes for a top-down approach, understanding shoppers’ lives, and capitalizing on emotional touchpoints. Finally, Wendy offers advice to students and people entering the field.Key Takeaways:0:44 - Andy introduces his guest, Wendy Leibmann2:14 - Wendy’s life in recent years5:01 - What she expects to see in the future8:50 - Wendy and Andy discuss a decrease in browsing behavior13:50 - Retailers need to change the in-store experience17:25 - The shift to e-commerce23:01 - COVID-19 has seen advances in technologies26:49 - Wendy and Andy talk issues around sustainability, packaging, and mindset31:34 - Effectively designing the future state35:55 - Retailers should capitalize on emotional touchpoints40:02 - Wendy’s advice for students and those just entering the fieldLinks:Learn more about Wendy Leibmann and WSL Strategic Retail.Learn more about Andy Murray.Learn more about the “It’s a Customer’s World” podcast.Learn more about the University of Arkansas and its Customer Centric Leadership Initiative.Learn more about the University of Arkansas’ business school, Walton College.

As the conversation begins, Wendy talks about the current retail space, especially in light of the COVID-19 pandemic. The pandemic has seen a number of shifts in the retail space, though many of these shifts had started far before the onset of COVID-19. Wendy considers what is to come next, explores questions raised by the move to e-commerce, and considers both a decrease in browsing behavior and the need to change the in-store experience. Further, Wendy and Andy discuss technology changes COVID-19 has advanced, as well as issues surrounding sustainability and packaging.  Looking toward the future, Wendy pushes for a top-down approach, understanding shoppers’ lives, and capitalizing on emotional touchpoints. Finally, Wendy offers advice to students and people entering the field.Key Takeaways:0:44 - Andy introduces his guest, Wendy Leibmann2:14 - Wendy’s life in recent years5:01 - What she expects to see in the future8:50 - Wendy and Andy discuss a decrease in browsing behavior13:50 - Retailers need to change the in-store experience17:25 - The shift to e-commerce23:01 - COVID-19 has seen advances in technologies26:49 - Wendy and Andy talk issues around sustainability, packaging, and mindset31:34 - Effectively designing the future state35:55 - Retailers should capitalize on emotional touchpoints40:02 - Wendy’s advice for students and those just entering the fieldLinks:Learn more about <a href="https://www.linkedin.com/in/wendyliebmann/" rel="nofollow" target="_blank">Wendy Leibmann</a> and <a href="https://wslstrategicretail.com/" rel="nofollow" target="_blank">WSL Strategic Retail</a>.Learn more about<a href="https://www.linkedin.com/in/andrewlmurray/" rel="nofollow" target="_blank"> Andy Murray</a>.Learn more about the<a href="https://walton.uark.edu/customer-centric-leadership/podcast/index.php" rel="nofollow" target="_blank"> “It’s a Customer’s World</a>” podcast.Learn more about the<a href="https://www.uark.edu/" rel="nofollow" target="_blank"> University of Arkansas</a> and its<a href="https://walton.uark.edu/customer-centric-leadership/" rel="nofollow" target="_blank"> Customer Centric Leadership Initiative</a>.Learn more about the University of Arkansas’ business school,<a href="https://walton.uark.edu/" rel="nofollow" target="_blank"> Walton College</a>.

Wendy Liebmann on Following the Shopper to the Future

The CPG Guys Sri &amp; PVSB are joined in this episode by Wendy Liebmann, CEO and Chief Shopper at WSL Strategic Retail and host of the shopper-centric podcast Future Shop.The three retail/CPG industry thought leaders explore a number of relevant topics:6 months into the pandemic...what shopping habits have been disrupted and are they irreparable?Can a company, regardless of size, survive without an omnichannel strategy now?Why are super regional food &amp; beverage retailers successful in digital consumer engagement vs others? Small, regional retailers have leveraged Instacart as have the big guys like Kroger and CVS, but HEB, Wegmans, and Meijer are investing in unique CX. Why is that resonating with consumers?  Store closures are on the rise, is the store apocalypse here? The first Amazon Fresh store opened in SoCal, will consumers embrace cashierless grocery shopping at scale?Brands are scrambling to build DTC, is it only for the big brands with deep pockets?Will dollar stores emerge as victors in the economic disaster and what will drive this?How does an eCommerce leader sell the necessary omnichannel capital investment to senior management?How does private label thrive in a digital world?Will the US see contactless payment “cross the chasm” to ubiquity and when? Are shoppers ready to adopt contactless payment at scale? If not, what are the obstacles? How can retailers overcome them?To learn more about the strategic consulting services of WSL Strategic Retail, visit:https://wslstrategicretail.com/ CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast. 

<a href="http://cpgguys.com" rel="nofollow" target="_blank">The CPG Guys</a> <a href="https://www.linkedin.com/in/sri-rajagopalan-09a0062/" rel="nofollow" target="_blank">Sri</a> &amp; <a href="https://www.linkedin.com/in/pvsbond/" rel="nofollow" target="_blank">PVSB</a> are joined in this episode by <a href="https://www.linkedin.com/in/wendyliebmann/" rel="nofollow" target="_blank">Wendy Liebmann</a>, CEO and Chief Shopper at <a href="https://wslstrategicretail.com/" rel="nofollow" target="_blank">WSL Strategic Retail</a> and host of the shopper-centric podcast Future Shop. The three retail/CPG industry thought leaders explore a number of relevant topics: <ol><li>6 months into the pandemic...what shopping habits have been disrupted and are they irreparable?</li><li>Can a company, regardless of size, survive without an omnichannel strategy now?</li><li>Why are super regional food &amp; beverage retailers successful in digital consumer engagement vs others? Small, regional retailers have leveraged Instacart as have the big guys like Kroger and CVS, but HEB, Wegmans, and Meijer are investing in unique CX. Why is that resonating with consumers?  </li><li>Store closures are on the rise, is the store apocalypse here? </li><li>The first Amazon Fresh store opened in SoCal, will consumers embrace cashierless grocery shopping at scale?</li><li>Brands are scrambling to build DTC, is it only for the big brands with deep pockets?</li><li>Will dollar stores emerge as victors in the economic disaster and what will drive this?</li><li>How does an eCommerce leader sell the necessary omnichannel capital investment to senior management?</li><li>How does private label thrive in a digital world?</li><li>Will the US see contactless payment “cross the chasm” to ubiquity and when? Are shoppers ready to adopt contactless payment at scale? If not, what are the obstacles? How can retailers overcome them?</li></ol>To learn more about the strategic consulting services of WSL Strategic Retail, visit: <a href="https://wslstrategicretail.com/" rel="nofollow" target="_blank">https://wslstrategicretail.com/</a> CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast.

Where Shoppers are Going with Wendy Liebmann from WSL Strategic Retail

The coronavirus pandemic has completely changed the way consumers shop. First of all, with a limited number of brick and mortar stores open and people concerned about social distancing, many people have turned to ecommerce. On top of this, with millions of people now out of work, finances are playing a major roe in shopping decisions. These are just two of the topics I discuss with Wendy Liebmann, CEO &amp; Chief Shopper of WSL Strategic Retail, which just fielded some new research on how the pandemic is impacting consumers’ shopping habits.Learn more about the study: http://www.wslstrategicretail.com/

The coronavirus pandemic has completely changed the way consumers shop. First of all, with a limited number of brick and mortar stores open and people concerned about social distancing, many people have turned to ecommerce. On top of this, with millions of people now out of work, finances are playing a major roe in shopping decisions. These are just two of the topics I discuss with Wendy Liebmann, CEO &amp; Chief Shopper of WSL Strategic Retail, which just fielded some new research on how the pandemic is impacting consumers’ shopping habits. Learn more about the study: <a href="http://www.wslstrategicretail.com/" rel="nofollow" target="_blank">http://www.wslstrategicretail.com/</a>

49. How Coronavirus Has Changed the Way Consumers Shop: Wendy Liebmann, WSL Strategic Retail

In this episode Wendy Liebmann shows us why Mums, in their role as chief household shoppers, are vitally important to the future of retail around the globe. Wendy discusses the speed at which shoppers are changing right now and shares plenty of insights into how brands and retailers can stay ahead of the game. Wendy shares with us which brands are getting it right across a vast range of industries including apparel, beauty, consumer goods and more, and tells us where opportunity lies.   For the show notes head to: https://marketingtomums.com.au/podcast/ep14_wendy_liebmann_how_mums_shop_retail/

In this episode Wendy Liebmann shows us why Mums, in their role as chief household shoppers, are vitally important to the future of retail around the globe. Wendy discusses the speed at which shoppers are changing right now and shares plenty of insights into how brands and retailers can stay ahead of the game. Wendy shares with us which brands are getting it right across a vast range of industries including apparel, beauty, consumer goods and more, and tells us where opportunity lies. For the show notes head to: <a href="https://marketingtomums.com.au/podcast/ep14_wendy_liebmann_how_mums_shop_retail/" rel="nofollow" target="_blank">https://marketingtomums.com.au/podcast/ep14_wendy_liebmann_how_mums_shop_retail/</a>