Andrew Hays's guest appearances

Andrew Hays

WOTOWN FAM

Get Down To Business with Scott "Shalom" Klein

The Idea Climbing™ Podcast

Susan Ibitz

Bill Bloom

Justin Breen

Sande Golgart

Danielle Pierce

Dave Young

Matt Deutschman

Aaron Stahl

Thomas Kim

Sonny Sultani

Brittany Anderson

Austin McCulloh

Tim Jensen

Jill Miller

Cortlon Cofield

OwlTail

Shalom Klein

Jeffrey Kamys

Join Scott "Shalom" Klein on his weekly radio show, Get Down To Business with guests:  Brett Kaufman Jeffrey Kamys Andrew Hays

Join Scott "Shalom" Klein on his weekly radio show, Get Down To Business with guests: <ul> <li>Brett Kaufman</li> <li>Jeffrey Kamys</li> <li>Andrew Hays</li></ul>

Podcast of “Get Down To Business” – 05/15/2022 - Brett Kaufman, Jeffrey Kamys and Andrew Hays

“You’re not selling a service; you’re selling an experience.” That’s what I discussed with Andrew Hays, an entrepreneur and attorney. What sticks with people is the experience that they have with you. All of your clients should have a similar experience, from beginning to end, which means you’re engaging them with a similar process. A process is a list of things that have to happen in a certain order. A successful process will create successful experiences. The relationship and the memory of the relationship is what lasts in your clients’ mind. Ten years from now your clients probably won’t remember the terms of your contract, but they will remember how you treated them. That’s what they’ll share with their friends. In this episode we also discuss:  How to avoid the pitfalls of bad customer experiences. Why communication is crucial to building client relationships. The importance of interviewing your clients. How to choose the right networking groups to join. …and more golden nuggets of advice!  If you enjoy this episode please rate us and subscribe on Apple Podcasts or your podcasting platform of choice. About The Guest                Andrew is the managing partner of a boutique Chicago law firm specializing in estate and trust administration and litigation. Andrew founded Hays Firm LLC in 2008 when he was two years out of law school. The firm has grown from a one-man operation to one of the most respected estate and trust litigation firms in Chicago. Hays Firm LLC is currently in a growth stage with the goal of providing the best client experience possible. Learn more about Hays Firm LLC:  www.haysfirm.com https://www.linkedin.com/in/andrewhaysfirmllc/ Or feel free to connect directly with Andy at: ahays@hayfirm.com

“You’re not selling a service; you’re selling an experience.” That’s what I discussed with Andrew Hays, an entrepreneur and attorney. What sticks with people is the experience that they have with you. All of your clients should have a similar experience, from beginning to end, which means you’re engaging them with a similar process. A process is a list of things that have to happen in a certain order. A successful process will create successful experiences. The relationship and the memory of the relationship is what lasts in your clients’ mind. Ten years from now your clients probably won’t remember the terms of your contract, but they will remember how you treated them. That’s what they’ll share with their friends. In this episode we also discuss: <ul> <li>How to avoid the pitfalls of bad customer experiences.</li> <li>Why communication is crucial to building client relationships.</li> <li>The importance of interviewing your clients.</li> <li>How to choose the right networking groups to join.</li> <li>…and more golden nuggets of advice!</li> </ul> If you enjoy this episode <a href="https://bit.ly/ideaclimbingpodcast" rel="noopener nofollow" target="_blank">please rate us and subscribe on Apple Podcasts</a> or your podcasting platform of choice. About The Guest <a href="http://www.markjcarter.com/wp-content/uploads/2022/04/Andrew-Hays-Idea-Climbing-Podcast.png" rel="nofollow" target="_blank"></a> Andrew is the managing partner of a boutique Chicago law firm specializing in estate and trust administration and litigation. Andrew founded Hays Firm LLC in 2008 when he was two years out of law school. The firm has grown from a one-man operation to one of the most respected estate and trust litigation firms in Chicago. Hays Firm LLC is currently in a growth stage with the goal of providing the best client experience possible. Learn more about Hays Firm LLC: <ol> <li><a href="http://www.haysfirm.com/" rel="noopener nofollow" target="_blank">www.haysfirm.com</a></li> <li><a href="https://www.linkedin.com/in/andrewhaysfirmllc/" rel="noopener nofollow" target="_blank">https://www.linkedin.com/in/andrewhaysfirmllc/</a></li> <li>Or feel free to connect directly with Andy at: <a href="mailto:ahays@hayfirm.com">ahays@hayfirm.com</a></li></ol>

How to Create Successful Client Experiences with Andrew Hays

In this episode we talk with Andrew Hays, a retired military veteran/husband/dad of three. He shares with us how accountability and encouragement are important to achieve fitness goals. You can book your free No Sweat Intro at www.wotown.fit/get-started

Episode 003 with Andrew Hays