Safelite AutoGlass's guest appearances

Safelite AutoGlass

Women Of Influence

In The Know - A Dispatch Podcast

Hans & Scotty G.

Renee Cacchillo

LeBron James

Daryl Morey

Brian Johnson

Andy Hill

Adam Hill

Greg Miller

Bryan Thompson

James Madison

Logan Bonner

Phoebe Waller-Bridge

Ryan Smith

Andy Bailey

Keith Smith

Ben Anderson

OwlTail

Scotty G

Partner Profile: Moe VanderSluys, Safelite AutoGlass

Partner Profile: Moe VanderSluys, Safelite AutoGlass

Hans & Scotty G - April 9, 2020 - Partner Profile: Moe VanderSluys, Safelite AutoGlass

What's the biggest mistake Renee Cacchillo has made in her career? "Not making enough mistakes," Cacchillo, chief experience officer at Safelite AutoGlass, said during a recent taping of our Women of Influence podcast. Early in her career, Cacchillo said, she was perhaps "more (of a) perfectionist than (she) need to be." She's since realized that it's important not only to take risks, but also to let go of some of the details that can hold back success. That's become even more important, Cacchillo said, since she took on her new role at Safelite this March."With the expanded responsibility I've had to learn to really trust my team, and to earn their trust, so I can help guide more and do less, and build their capability," Cacchillo said. "I probably held on to the details longer than I should have. … It's okay not to be in the details." Check out the full interview to hear Cacchillo talk more about the ways she's learned to let go of those details as well as her career journey, which has included stops at Accenture and L Brands.

What's the biggest mistake Renee Cacchillo has made in her career? "Not making enough mistakes," Cacchillo, chief experience officer at Safelite AutoGlass, said during a recent taping of our Women of Influence podcast. Early in her career, Cacchillo said, she was perhaps "more (of a) perfectionist than (she) need to be." She's since realized that it's important not only to take risks, but also to let go of some of the details that can hold back success. That's become even more important, Cacchillo said, since she took on her new role at Safelite this March."With the expanded responsibility I've had to learn to really trust my team, and to earn their trust, so I can help guide more and do less, and build their capability," Cacchillo said. "I probably held on to the details longer than I should have. … It's okay not to be in the details." Check out the full interview to hear Cacchillo talk more about the ways she's learned to let go of those details as well as her career journey, which has included stops at Accenture and L Brands.

Women of Influence #18: Safelite AutoGlass Chief Experience Officer Renee Cacchillo

Today, we're learning how Renee Cacchillo, the SVP of Customer, Brand, and Technology at Safelite Group thinks about and approaches customer experience.With more than 15 years of experience, Cacchillo’s background includes delivering results in fast-paced, consumer-focused businesses such as Bob Evans and Mimi’s Café Restaurants, Bath &amp; Body Works/Limited Brands, Hallmark and Dillard’s Department Stores. In today’s discussion we talk about: - How to make unmemorable experiences memorable.- How to measure customer experience with a W2 workforce.- How data is used to refine customer experience.- How Safelite AutoGlass always makes decisions with the customer in mind.

Today, we're learning how Renee Cacchillo, the SVP of Customer, Brand, and Technology at Safelite Group thinks about and approaches customer experience. With more than 15 years of experience, Cacchillo’s background includes delivering results in fast-paced, consumer-focused businesses such as Bob Evans and Mimi’s Café Restaurants, Bath &amp; Body Works/Limited Brands, Hallmark and Dillard’s Department Stores. In today’s discussion we talk about: - How to make unmemorable experiences memorable. - How to measure customer experience with a W2 workforce. - How data is used to refine customer experience. - How Safelite AutoGlass always makes decisions with the customer in mind.

#19 How to Make Unmemorable Experiences Memorable (Renee Cacchillo, Safelite AutoGlass)