18 Podcast Episodes
7 Ways to Delight Your Team and Increase Trust with Marc Haine
7 Ways to Delight Your Team and Increase Trust with Marc Haine
The Power to Keep Our Peoplewith Marc HaineThere are so many things we can't control. But we do have control whether or ... Read more
22 Aug 2022
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44mins
Using Customer Service to Beat Out the Great Resignation with Marc Haine
Using Customer Service to Beat Out the Great Resignation with Marc Haine
Driving Employee-centric processes and policies to retain your top talentwith Marc HaineI don't know about you, but I am... Read more
27 Jun 2022
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36mins
Uncovering The Difference Between Customer Service and Customer Experience with Marc Haine
Uncovering The Difference Between Customer Service and Customer Experience with Marc Haine
Taking Your Customers on an Experience Journeywith Marc HaineThe two phrases, customer service and customer experience a... Read more
9 May 2022
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31mins
How To Discipline Staff with Kindness and Empathy with Marc Haine
How To Discipline Staff with Kindness and Empathy with Marc Haine
Employee Discipline, The Easy Waywith Marc HaineOf all the tasks leaders must do, reprimanding employees is one of the t... Read more
18 Apr 2022
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25mins
How to Market Your Business: The Problem with Prospects with Marc Haine
How to Market Your Business: The Problem with Prospects with Marc Haine
"Build it and they will come" is the Biggest Liewith Marc HaineTo attract your ideal customer you need a strategy to ove... Read more
16 Mar 2022
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20mins
Using the 8 Magical Steps to Uncover and Strategically Respond to Problems with Marc Haine
Using the 8 Magical Steps to Uncover and Strategically Respond to Problems with Marc Haine
Uncover and Deal with the Root Cause of Any Issuewith Marc HaineAll too often Managers and business operators don't dig ... Read more
14 Feb 2022
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23mins
Effective Leadership Fundamentals for Your Remote and Hybrid Work Teams with Marc Haine
Effective Leadership Fundamentals for Your Remote and Hybrid Work Teams with Marc Haine
How to Effectively Lead Your Remote and Hybrid Work Teamwith Marc HaineLeading was tough before the pandemic. Now with t... Read more
3 Jan 2022
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28mins
Create Better Leaders with Marc Haine
Create Better Leaders with Marc Haine
Stop Creating Managers and Start Producing Leaders with Marc HaineYour best performers get promoted because they deserve... Read more
18 Oct 2021
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21mins
Inspire, Empower and Innovate - The 3 Keys to Leadership with Marc Haine
Inspire, Empower and Innovate - The 3 Keys to Leadership with Marc Haine
𝐔𝐧𝐜𝐨𝐯𝐞𝐫 𝐭𝐡𝐞 𝟑 𝐤𝐞𝐲𝐬 𝐭𝐨 𝐥𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐰𝐢𝐭𝐡 𝐌𝐚𝐫𝐜 𝐇𝐚𝐢𝐧𝐞 🛎 In this episode Marc unc... Read more
4 Oct 2021
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45mins
4 Leadership Practices you Need to LEAD Through Crisis with Marc Haine
4 Leadership Practices you Need to LEAD Through Crisis with Marc Haine
The LEAD Model for Effective Leadershipwith Marc HaineWe’re seeing the outfall of ineffective leadership all over the wo... Read more
27 Sep 2021
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21mins