5 Podcast Episodes
The Power of Tiered Customer Service | Al Hopper at Nagurra Networks
The Power of Tiered Customer Service | Al Hopper at Nagurra Networks
In this episode of Customer Service Secrets, Al Hopper, principal consultant at Nagurra Networks, joins Gabe Larsen to t... Read more
2 Jul 2020
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20mins
Episode 17 – 3 Team Structures for a Social Customer Care Team with Al Hopper
Episode 17 – 3 Team Structures for a Social Customer Care Team with Al Hopper
A free form Friday episode. On Friday we go free style and talk about whatever we want. Because it’s Friday! Brought to ... Read more
22 Sep 2017
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20mins
104: Al Hopper: I was beat physically and mentally
104: Al Hopper: I was beat physically and mentally
Al Hopper was getting beat physically and mentally. His entire team was down in the dirt. That’s when Al learned about t... Read more
18 Jan 2017
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27mins
Episode 108 - Al Hopper (@AlHopper_)
Episode 108 - Al Hopper (@AlHopper_)
Al Hopper is the Co-Founder of SocialPath Solutions. Professionally, he's been focused (and succeeded) on providing grea... Read more
17 Jan 2017
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32mins
Al Hopper with SocialPath
Al Hopper with SocialPath
24 Jun 2016
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56mins