Al Hopper

5 Podcast Episodes

The Power of Tiered Customer Service | Al Hopper at Nagurra Networks

The Power of Tiered Customer Service | Al Hopper at Nagurra Networks

In this episode of Customer Service Secrets, Al Hopper, principal consultant at Nagurra Networks, joins Gabe Larsen to t... Read more

2 Jul 2020

20mins

Episode 17 – 3 Team Structures for a Social Customer Care Team with Al Hopper

Episode 17 – 3 Team Structures for a Social Customer Care Team with Al Hopper

A free form Friday episode. On Friday we go free style and talk about whatever we want. Because it’s Friday! Brought to ... Read more

22 Sep 2017

20mins

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104: Al Hopper: I was beat physically and mentally

104: Al Hopper: I was beat physically and mentally

Al Hopper was getting beat physically and mentally. His entire team was down in the dirt. That’s when Al learned about t... Read more

18 Jan 2017

27mins

Episode 108 - Al Hopper (@AlHopper_)

Episode 108 - Al Hopper (@AlHopper_)

Al Hopper is the Co-Founder of SocialPath Solutions. Professionally, he's been focused (and succeeded) on providing grea... Read more

17 Jan 2017

32mins

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Al Hopper with SocialPath

Al Hopper with SocialPath

24 Jun 2016

56mins

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